Semi-automate passenger information
Passenger satisfaction is directly tied to accurate, timely information about bus schedules and arrival times. However, distributing this information across multiple channels can be time-consuming for dispatchers. RESPONSEassist, an add-on to MOBILE-ITCS nextGen, simplifies this task by enabling dispatchers to share updates across various media platforms with just a few clicks. With real-time updates from MOBILE-ITCS nextGen, passenger information is always current, allowing dispatchers to focus on more critical tasks, such as managing disruptions.
Execute in-field dispatching
Under dynamic conditions, ensuring timely service is the top priority to maintain on-time performance and passenger satisfaction. During major events, accidents, or delays, field supervisors play a crucial role in restoring service on the ground. MOBILE-ITCS nextGen delivers real-time operational and disruption information to field supervisors using MOBILEmodi, an Android tablet. MOBILEmodi provides street supervisors with the same access to relevant operational data as dispatchers in the control center, ensuring a coordinated and effective response to incidents and keeping operations running smoothly.
Future-proof operations
INIT’s MOBILE-ITCS nextGen is more than just a fleet management system; it’s a future-proof solution designed to meet the evolving needs of public transit. With a focus on innovation and scalability, MOBILE-ITCS nextGen helps your agency stay ahead of the curve.
Ready to explore the possibilities? Contact us for a demo and discover how MOBILE-ITCS nextGen can transform your operations.