INIT ticketing glossary

The world of modern electronic ticketing in public transportation comes with its own specialized vocabulary. This glossary serves as a guide to some of the key terms and concepts used. 

Account-based Ticketing (ABT)

Account-based ticketing (ABT) is a modern fare collection system where a passenger's travel rights are linked to their account rather than a physical ticket or card. In this system, the passenger's account stores all the travel information, payment details, and journey history. When the passenger taps in or out of a bus or tram, the system verifies their account and calculates the fare accordingly, charging them post-travel. This approach allows for greater flexibility, as passengers can use various identifiers (like mobile apps, smart cards, or bank cards) to access their account, making the travel experience more seamless and personalized.

 

Closed-loop / Open-loop

Open-loop and closed-loop systems refer to different approaches in payment and ticketing systems:

Open-loop systems: In an open-loop system, passengers can use widely accepted payment methods like credit or debit cards, mobile wallets, or other universal payment options. These systems are connected to broader financial networks, allowing users to pay for various services beyond just transportation. An example is using a contactless bank card to pay for a bus or subway ride.

Closed-loop systems: A closed-loop system is limited to a specific network or service, requiring users to use a dedicated payment card or device, such as a transit card that can only be used within a particular transportation network. The funds are preloaded onto the card and can’t be used outside the designated system.

The key difference is that open-loop systems offer more flexibility and integration with general financial services, while closed-loop systems are confined to a particular service or network.

EMV

EMV ticketing for public transport allows passengers to pay for fares using contactless credit or debit cards, smartphones, or smartwatches. The system uses EMV (Europay, MasterCard, and Visa) technology, which securely processes payments by tapping the card or device on a reader. This simplifies the ticketing process by eliminating the need for traditional paper tickets or specific transit cards (see closed-loop), making it quicker and more convenient for passengers to access public transportation.

Fare media

In Account-based ticketing (ABT), fare media refers to the various tools or identifiers passengers use to access their travel accounts and authorize their journeys. Common fare media in ABT include:

Contactless Bank Cards: Passengers can use contactless debit or credit cards (EMV cards) to tap in and out of transport services, with fares charged directly to their linked account.

Mobile Apps: Smartphone apps can be used as fare media, allowing passengers to scan QR codes or use NFC technology to authenticate their trips.

Smart Cards: Reusable smart cards linked to a passenger’s account can be tapped on validators (like INIT's PROXmobile or TICKETvalidator) to authorize travel.

Wearable Devices: Devices like smartwatches with NFC capabilities can also serve as fare media, allowing passengers to tap in and out with their wearable tech.

QR Codes or Barcodes: Digital or printed QR codes and barcodes linked to a passenger’s account can be scanned at entry points to validate travel.

These fare media provide flexible and convenient ways for passengers to access and manage their travel accounts in an ABT system.

ID-based Ticketing

In ID-based ticketing, a passenger's identity is linked directly to a specific ticket or card. The fare and travel rights are tied to this physical or digital ID, and validation occurs at the time of use. For example, a transit card or a QR code on a mobile ticket acts as the identifier, and fare deductions or validations happen instantly upon tapping or scanning. Unlike ABT, where the payment might occur post-travel, ID-based systems typically require preloaded funds or immediate payment.

Therefore, ABT offers more flexibility by centralizing everything in a passenger's account, while ID-based ticketing directly ties travel rights to a specific ID or ticket.

PCI certification

PCI certification refers to the Payment Card Industry Data Security Standard (PCI DSS) compliance. It is a certification that businesses must obtain to ensure they are securely handling credit card information. This certification involves meeting a set of requirements designed to protect cardholder data, such as implementing strong access control measures, maintaining a secure network, and regularly monitoring and testing security systems. Achieving PCI certification demonstrates that a company adheres to industry standards for protecting sensitive payment information, reducing the risk of data breaches and fraud. INIT's validators obviously meet all transit-related requirements and are PCI-PTS compliant. PTS stands for PIN Transaction Security.

Software-as-a-Service (SaaS)

Software-as-a-Service (SaaS) is a software delivery model where applications are hosted on a cloud server and accessed over the internet. Instead of purchasing and installing software on individual devices, users subscribe to the service and use it through a web browser or app. This model offers flexibility, as it allows users to access the software from anywhere with an internet connection and typically includes regular updates and maintenance handled by the service provider. INIT's TapNGo is a Ticketing SaaS solution, i. e. Ticketing-as-a-Service.

Ticketing-as-a-Service (TaaS)

As explained under "Software-as-a-Service", Ticketing-as-a-Service (TaaS) is a concept similar to Software-as-a-Service but specifically tailored for ticketing solutions. TaaS allows you to use a cloud-based platform to manage and sell tickets without needing to build or maintain your own ticketing infrastructure. TapNGo is a TaaS solution where INIT administers and operates the central system. It takes into account a wide range of providers, such as Visa, Mastercard, Google Pay and apple Pay with more to come. 

 

These are just a few words that you may come across. Our ticketing experts will gladly provide you with additional information on the many facets of modern ticketing. 

Contact

Sascha Heyer, Product Manager Ticketing-as-a-Service

INIT GmbH

Germany

Phone: +49 721 6100 224